FAQS

Tickets

How do I purchase a ticket?

You can purchase a ticket on this site www.woodbinemallevents.com, the official ticket and event website for festivals and events taking place at Woodbine Shopping Centre and Fantasy Fair.

     1. Select the event
     2. Select the day and type of ticket you wish to purchase
     3. Add to your cart
     4. Check out and pay
     5. Your ticket will be emailed to you, almost immediately (within 2 hours).
     6. Please print and bring your ticket with you to the event.

What do I get with a VIP ticket?

VIP tickets vary by festival.  Generally, VIP tickets provide closer seating to the stage. Please see the ticket details when selecting a VIP ticket for more details.

What methods of payment do yo accept?

We accept Visa, MasterCard, AMEX and PayPal online via the website.
If you wish to pay by cash or debit, please visit the Customer Service Desk at Woodbine Mall, located on the lower floor at 500 Rexdale Blvd, Toronto Ontario.

Can I cancel or refund my ticket?

All ticket sales are final.  Please see Refund Policy for more details.

Parking

Where is parking lcoated?

There is free parking located at the Woodbine Shopping Centre.  Please be cautious when driving in the parking lot as Fantasy Fair attracts thousands of children and families and we want to ensure everyone is safe on grounds

How much is Parking?

Parking is free on the Woodbine Shopping Centre grounds.

Weather

Shine or Rain?

All festivals take place shine or rain!
If there is rain, please bring an umbrella, you can also purchase one onsite.